FAQs
Curious? Your Answers Start Here
Who is Athentra designed for?
Athentra is built for IT leaders, compliance managers, and governance teams in mid-size to large organizations.
What makes Athentra different from other tools?
Athentra blends customizable maturity models with active governance insights and automation support.
What maturity models are available in Athentra?
Athentra includes built-in models like the Microsoft 365 Maturity Model and Essential Eight, and allows full customization.
Can I create my own custom maturity model?
Yes. Athentra allows you to define your own models, scoring, and guidance.
How does Athentra assess our Microsoft 365 environment?
It connects securely to your Microsoft 365 tenant, analyzes configurations, and maps data to your maturity model.
Does Athentra support frameworks like Essential Eight or ISO 27001?
Yes, Athentra supports Essential Eight and aligns with ISO 27001 control tracking.
Can Athentra help us prepare for Microsoft Copilot or AI integration?
Yes, Athentra identifies risks and misconfigurations for responsible AI readiness.
How do we get started with Athentra?
Request a free trial or schedule a demo. Setup is guided and quick.
How long does it take to implement Athentra?
Most customers are fully operational within a day; deeper customizations take 1–2 weeks.
Is there a free trial available?
Yes. You can apply for a free trial on our website.
Does Athentra integrate with existing Microsoft 365 environments?
Yes. It works with any Microsoft 365 tenant and requires no infrastructure changes.
Is Athentra secure?
Yes. It follows security-by-design principles and uses encrypted, role-based access.
Where is Athentra hosted?
In secure Microsoft Azure data centers, with data residency options.
How does Athentra handle my data?
It only reads metadata and configuration data. The data stays in your own tenant. We don't store any metadata from your tenant on our own systems.
Is Athentra compliant with data privacy laws like GDPR?
Yes. Athentra is GDPR-compliant and supports transparency and consent controls.
How is Athentra priced?
Subscription-based, depending on user count or assessed workloads.
Are there different licensing options available?
Yes. We offer flexible plans for different organizational needs.
What happens when the free trial ends?
You can upgrade to a paid plan. Your data is retained temporarily.
Do I need Microsoft 365 admin rights to use Athentra?
Yes. Initial setup requires global or delegated admin access.
What Microsoft 365 licenses are required?
Works with most commercial plans; some features benefit from Defender or Purview.
Does Athentra require any installation?
No. It is fully cloud-based and uses secure Microsoft APIs.
How often does Athentra update maturity scores?
Assessments can be scheduled or run on-demand.
How can I contact support?
Via email, live chat, or through your Athentra dashboard.
Is there a knowledge base or documentation available?
Yes. A documentation portal includes how-tos and API references.
Can I customize the platform to suit our internal terminology and processes?
Yes. Terminology, scoring, and content can all be customized.
How often is Athentra updated?
Platform updates are released regularly with new features and improvements.
How can I submit feedback or request features?
Use the in-app tool or contact support to share suggestions.
What is Athentra?
Athentra is a SaaS platform that helps organizations govern, mature, and optimize their Microsoft 365 environments.