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FAQs

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General: What is Athentra and what problems does it solve?

Athentra is a Microsoft 365 governance and maturity platform that automates compliance, provisioning, configuration, and lifecycle to keep your tenant secure, compliant, and well‑managed.

General: What are the main components of Athentra (Athentra App vs. Athentra Power)?

Athentra App is the browser-based SaaS for Maturity, Provisioning, Access, Configuration. Athentra Power runs in your tenant (Power Apps, Flows, Dataverse, SharePoint) for Compliance and Lifecycle.

General: Can Athentra run fully inside my tenant?

Yes. Athentra can host the app and database in your tenant so data never leaves your region. Setup and updates are handled under a support agreement.

General: Which Microsoft 365 areas does Athentra cover out of the box?

Seven modules: Compliance, Maturity, Provisioning, Access, Protection, Configuration, and Lifecycle; plus supporting features like Tasks, Support, Feedback, Notifications, Approvals.

General: Does Athentra include dashboards?

Yes. Each module has a Power BI dashboard option. Dashboards are optional and require Power BI Pro for viewers.

Compliance: What does the Compliance module do?

The Compliance module is one of the core components of Athentra. It continuously scans Microsoft 365 metadata across Teams, SharePoint, OneDrive, and Entra ID, evaluates compliance policies using Power Automate, and records any violations in Dataverse. Automated actions can then be triggered to remediate these issues, ensuring your environment remains secure and compliant.

The module also includes the Athentra Control Centre — a model-driven Power App that provides a unified view of dashboards, policies, violations, and inventories across all connected Microsoft 365 services. It enables administrators and compliance officers to monitor, analyze, and act from a single, centralized interface.

Compliance: Can I extend built‑in policies?

Yes. You can clone or build new Power Automate flows to enforce custom rules using the same Dataverse foundation.

Maturity: How is a maturity model structured in Athentra?

Model → Competency → Capability → Task, with optional Question/Answer pairs for quick assessments.

Maturity: What is the difference between templates and projects?

Templates are fixed or cloned blueprints; Projects are working copies where you record progress, weights, and generate reports.

Maturity: Can I clone or build my own maturity models?

Yes. Clone the built‑ins and tailor them, or create models from scratch including competencies, capabilities, questions, and tasks.

Maturity: How do quick assessments work?

Use Question/Answer per level within a Competency to gauge current level faster than a full capability review.

Provisioning: What does the Provisioning module provide?

Request‑driven creation of Teams or SharePoint sites from admin‑defined templates with approvals and standardized settings.

Provisioning: Can templates be restricted to certain audiences?

Yes. Templates can be Public or Private; private templates specify a template audience allowed to request them.

Provisioning: Can I include tabs and connectors in Teams templates?

Yes. Templates support predefined channels, tabs, and related settings so new teams are consistently configured.

Access: What are Access Review Definitions?

Reusable setups for permission reviews specifying scope (Teams/Sites), reviewers, frequency, reminders, and entity filters.

Access: What happens when I execute a Definition?

An Instance is created and concrete Access Reviews are generated for each scoped resource based on the definition.

Access: How do reviewers complete an Access Review?

They use the Review Assistant to confirm or remove Owners and Members, then approve the review to finalize changes.

Access: Can I target only certain Teams or Sites?

Yes. Use the Associated Resource Type and Entity Filter to include all or a subset of resources.

Access: Can reminders be automated for reviews?

Yes. Configure reminder strategy, lead time before end, and reminder intervals in the definition settings.

Protection: How does Athentra control external file sharing?

Provisioning disables ad‑hoc external sharing; Protection provides a central request process that shares files via a centralized and controlled SharePoint library. External sharing is controlled via approval processes and expiry date.

Protection: Can I require expirations on external shares?

Yes. Requests must include an expiry date; unlimited sharing is not permitted.

Protection: How do admins see all external shares?

Admins have a centralized and handy view on all shares tenant wide.

Configuration: What are Configuration Packages?

A Configuration Package in Athentra is an executable function that allows users to make controlled changes to their Microsoft 365 tenant or generate detailed reports about it.
Athentra’s standard library includes more than 100 ready-to-use packages that cover a wide range of administrative and governance tasks. You can also design your own packages or exchange them with other organizations using Athentra — enabling collaboration and standardization across environments.
For unique requirements, our team can develop customized configuration packages tailored precisely to your organization’s needs.

Configuration: What is the Package Store vs. My Packages?

Package Store contains ready‑made packages; clone them into My Packages to run or customize. You can also build your own packages.

Configuration: Can I import/export packages?

Yes. Export to .ath and import from .ath to move packages between tenants or share with others who have permissions.

Lifecycle: What is the Athentra Lifecycle module?

A structured process for requesting, designing, building, approving, and promoting Power Platform apps and flows with cleanups and monitoring.

Lifecycle: Does the Lifecycle Module find and handle unused or invalid Power Platform assets?

Yes! Scheduled monitoring warns makers and, if overdue, may quarantine or delete assets; reminders are sent automatically.

Administration: How is Athentra licensed?

Athentra uses a modular, per-user, per-month licensing model.
Licensing is based on the number of Microsoft 365-licensed users in your tenant and the Athentra modules you select — each module has its own per-user price.

Depending on which Athentra modules you purchase, certain Microsoft licenses are required to ensure full functionality:

Athentra Dashboards → Each user who accesses dashboards requires a Power BI Pro license.

Compliance Module → Requires one Power Automate Premium license and one Microsoft license that includes Outlook (e.g. Exchange Online Plan 1, Microsoft 365 Business Basic, Office 365 E1, etc.).

Lifecycle Module → Requires one Power Automate Premium license (this can be the same license used for the Compliance Module if both are purchased).

Administration: What additional Microsoft licenses are required to run Athentra?

Specific Power Users typically need Power BI Pro if using dashboards; the Athentra Compliance Module requires Power Apps Premium and Power Automate Premium for ONE user; the Athentra Lifecycle Module requires Power Automate Premium for ONE user; a Service Account with Outlook is needed for automations.

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