← Other Athentra features
Module: Security · Escalation
Reviewer Escalation Chain
An unanswered review escalates through a defined chain: the assigned reviewer, their first manager, a second manager, then a tenant administrator, with turn order enforced at each stage. Every escalation is recorded. A review that nobody answers becomes somebody else's decision rather than an expired record.
- 01
Pain Point
What's the problem?
When a reviewer ignores a review, most systems simply record that it was ignored.
- 02
Remedy
How do we attack it?
Escalate an unanswered review from reviewer to manager, then to tenant administrator
- 03
Your Value
What do you get out of it?
Unanswered reviews get resolved rather than quietly expiring
