Hub: Lifecycle · Scheduling
Disposition Planning
When a review answers Archive or Delete, or a term lapses with mark for disposition, the object is marked with that disposition and the date by which the action is due, and the reason stays with the record rather than in a calendar reminder. Marked objects nobody acts on are chased: once the due date and the escalation period have passed, the tenant's escalation contact is told each night until it is settled.
- 01
Pain Point
What's the problem?
Deciding that something should go is easy. Recording when and why, and making sure it actually happens, is where it usually falls apart.
- 02
Remedy
How do we attack it?
Mark an object with its disposition and due date, and chase it until it is settled
- 03
Your Value
What do you get out of it?
Keeps the decision, its due date and its reasoning with the object rather than in somebody's calendar