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Approvals · Workflows

Rejection and Change Requests

Rejection is configured per step: end the request, return it to earlier steps, or jump to a nominated step. An approver who only wants something corrected can request changes instead, with a required comment: the request pauses with the requester, who corrects and resubmits it, and each step chooses whether resubmission returns to it or restarts the approval. Fewer legitimate requests are lost to a rigid process.

  1. 01

    Pain Point

    What's the problem?

    Most approval tools treat a rejection as an ending, when often it should send the request back a stage.

  2. 02

    Remedy

    How do we attack it?

    Decide per step what a rejection does, and let approvers request changes instead of rejecting

  3. 03

    Your Value

    What do you get out of it?

    Lets a rejection mean revise this rather than always start again