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Approvals · Workflows
Rejection and Change Requests
Rejection is configured per step: end the request, return it to earlier steps, or jump to a nominated step. An approver who only wants something corrected can request changes instead, with a required comment: the request pauses with the requester, who corrects and resubmits it, and each step chooses whether resubmission returns to it or restarts the approval. Fewer legitimate requests are lost to a rigid process.
- 01
Pain Point
What's the problem?
Most approval tools treat a rejection as an ending, when often it should send the request back a stage.
- 02
Remedy
How do we attack it?
Decide per step what a rejection does, and let approvers request changes instead of rejecting
- 03
Your Value
What do you get out of it?
Lets a rejection mean revise this rather than always start again
